Answering Service & Call Center Hardware

Here are a few of the leaders in answering service and call center equipment.

AMTELCO

AMTELCO has been a leading provider of customized call center innovations for more than 25 years. With a strong background in the telephone answering service industry, AMTELCO’s primary focus is to design systems that offer cutting-edge technology, which reduces labor costs and increases profitability. Today, AMTELCO’s specialized Call Center Innovations are recognized throughout the industry for improving customer service with straight-forward procedures and trouble-free system maintenance.

AMTELCO is a trusted name in call center communication systems, software applications and XDS technologies for call centers, contact centers, healthcare facilities, higher education facilities, executive suites and developers.

AMTELCO’s award-winning Infinity system is one of the most reliable and profitable pieces of call center equipment on the market. Infinity provides call centers with tools like Automatic Call Distribution (ACD), voice processing, text messaging, PBX capabilities and digital switching to transform businesses into specialized customer resource centers.

In addition to call center systems, AMTELCO offers eCreator, a sophisticated custom web-based scripting application, web-based hosted services and other wireless applications. AMTELCO also designs, manufactures and markets a wide variety of PC, PCI and CompactPCI switching boards to specialized computer-based development companies throughout the world.

Mr. Curtin and AMTELCO have received more than fifteen U.S. patents for telephone switching devices. Today, AMTELCO equipment is in operation in all 50 of the United States and in more than 20 foreign countries.