China Call Center Market Research - Outlook for 2008 to 2011

China's economic growth is having a profound impact on the breadth and depth of the Call Center market. Growth in the number of call center seats in China is steadily increasing, and the revenue growth for Call Center technology has been in the high double digits. 

The opportunities for call center vendors and service providers of call center technology in China are significant as local and multinational companies are establishing or upgrading their call centers.

This China market research paper is an executive level assessment (17 pages) of the Call Centre industry in China.

This research is designed to help vendors and analysts:

- Assess the size of the call center market in China 

- Target marketing plans for call center / contact center enterprise technology in China 

- Understand the opportunities and risks 

- Understand the trends and influences impacting the China market

Table of Figures and Exhibits:   

1. Expected Growth in Call Centre Seats in China

2. Expected Industry Spend on Call Centre Technology

3. Call Center Growth by Industry Vertical Sectors

4. Strengths Weakness Opportunities Threat SWOT Analysis

5. Top Five Cities in China Establishing Call Centers